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Terms of Service

Last updated: March 9, 2026

Welcome to GetHandsOn.ai. These Terms of Service ("Terms") govern your access to and use of the GetHandsOn.ai website, platform, and browser-based lab environments (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

  1. Description of Service GetHandsOn.ai provides an interactive educational platform featuring guided, browser-based lab environments designed to help IT professionals prepare for technical certifications, including the Microsoft Azure AI-102 exam.

Disclaimer of Affiliation: GetHandsOn.ai is an independent educational platform. We are not affiliated with, endorsed by, or sponsored by Microsoft Corporation. "Microsoft" and "Azure" are registered trademarks of Microsoft Corporation.

  1. Account Registration and Security To access our premium lab environments, you must create an account. You agree to:

Provide accurate and complete information during registration.

Keep your account credentials (username and password) strictly confidential.

Not share your account access, login credentials, or active lab sessions with any other individual. You are fully responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that we suspect are being shared or compromised.

  1. Acceptable Use and Lab Restrictions We provision real cloud infrastructure for your educational use. You agree to use the lab environments solely for the purpose of completing the provided educational modules.

You strictly agree NOT to:

Use the lab environments for cryptocurrency mining, distributed computing, or any unauthorized commercial purpose.

Attempt to bypass, exploit, or disrupt the security restrictions of our platform or the provisioned cloud environments.

Use the Service to host, store, or distribute malicious software, illegal content, or unauthorized materials.

Use automated scripts, bots, or scrapers to extract data or course material from GetHandsOn.ai. Violating these restrictions will result in immediate account termination without a refund and potential legal action.

  1. Payments, Billing, and Refunds All payments made on GetHandsOn.ai are processed securely through our authorized Merchant of Record, Dodo Payments. By purchasing access to our Service, you agree to Dodo Payments' checkout terms and authorize them to charge your selected payment method.

We offer a conditional 7-day money-back guarantee. Please refer to our Refund Policy for full details on eligibility and how to request a refund.

  1. Intellectual Property All content provided on GetHandsOn.ai, including but not limited to lab instructions, course materials, text, graphics, logos, and software, is the property of GetHandsOn.ai or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from our content without our express written consent.

  2. Disclaimer of Warranties Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. While we strive to provide accurate and effective educational material, GetHandsOn.ai makes no guarantees or warranties that the use of our platform will result in a passing score on any certification exam.

  3. Limitation of Liability To the maximum extent permitted by law, GetHandsOn.ai and its founders shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to or use of or inability to access or use the Service; or (b) any unauthorized access, use, or alteration of your transmissions or content.

  4. Changes to These Terms We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of these Terms or by sending an email. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

  5. Contact Us If you have any questions or concerns about these Terms of Service, please contact us at: support@gethandson.ai